1 Hour response time.
15 Minutes for Premier Support
Skip the wait for instant reports, Password resets, and new users.
Instant bug fix
Native salesforce tools immediately notify us of a failure. It will be patched by the time you're submitting your ticket.
There's no point in using Salesforce if your data isnt accurate. We'll perform Daily Data Audits To Ensure Accurate Reporting.
If you're out of the office and need a configuration, text your ticket. We'll respond.
If your team needs a quick update, email us.
If you need to catch up on your requests, log into your portal to check the status.
If thats not enough, schedule a call with one of our Salesforce Analysts.
groupA team focused on your core product
Our SR. Salesforce Admins and Architects work hand in hand to complete your requests as quickly as possible. Quick and clean is our motto. It's a value that's seen even our founder fielding support tickets.
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Text, email, or call.
Rest assured, your request will be housed in your portal.
House your tickets for future reference.
What our Customers have to say
It is safe to say that we finally found our endgame when it comes to Salesforce support. Our turnover was getting out of hand, and the amount of money we were paying to watch an admin sit and do nothing half the day was stressful to see. Thank you, WeConfig, for finally helping us clean up our data and build beautiful workflows at a price that makes sense!
What our Customers say
As a director of it, the scariest thing for me to hear is that I now have to take over salesforce maintenance. Initially, I thought it was going to be easy; however, after multiple errors and failing at every implementation, we decided to go with WeConfig. I didn't think the Scale-Up package was going to fit for us, but it was the only thing in our budget. WeConfig has been absolutely nothing but a pleasure to deal with. I no longer get requests from internal employees, everything is sent directly to WeConfig, and I have never had a request escalated to me. Thank you, WeConfig, for taking this burden off my shoulders.